Terms & Conditions

We wish to ensure the wellbeing of all our students and their families.

We request that dancers and parents abide by our code of conduct to keep everyone safe and lessons enjoyable. Please see our dance class etiquette

Download T’s and C’s

Enrolment

Completion of our online registration form acts as an enrolment to Alta Academy of Dance and is ongoing until notice is given.
Half term’s notice is required in writing (i.e. 6 classes before the end of term) if you choose to withdraw from Alta Academy of Dance or if dropping a class.
If we do not receive the notice in time, a half term’s fee will be charged for the following term.
We cannot take notice during the holidays as your child’s place will already have been saved and teachers and venues committed.

Fees

Invoices will be emailed a minimum of 2 weeks before the start of term.
Places are only guaranteed upon receipt of full payment.
Students starting mid-way through the term, will be charged a pro-rata terms fees and payment will be due before the first class (after a trial class).

Fees are non-refundable and must be paid in advance of the first lesson of the term. If you are unable to make payments within the timeline, please discuss this in advance of the start of term with the Principal.

If payment is overdue Alta Academy of Dance reserves the right not to teach the student until payment is settled.
A surcharge of 10% will be added to overdue invoices.
Siblings/twins will receive a 10% discount off the younger child’s fees.
No retrospective discounts will be offered and fees are not transferable from one family member to another.
In the event of absence, whether due to illness, or otherwise refunds cannot be given. Make-up classes can be taken for any missed classes and should be booked in advance.

Classes cancelled due to inclement weather or Force Majeure events will not be refunded or rescheduled.

Alta Academy of Dance reserves the right to change the timetable, term dates or teaching faculty. We aim to make changes minimal and will notify you in advance. Refunds cannot be given for timetable changes. We will offer suitable alternative classes instead.

Should an emergency occur resulting in a cancelled class or change of venue, an alternative class will be offered as soon as possible.
Children from Pre-Primary upwards are able to take Royal Academy of Dance exams and class awards and parents will be informed when their child is ready. Exams are optional but highly recommended as they give dancers a real sense of achievement.

Students will be required to take additional classes to help exam preparation and these will be charged at the usual rate.

Parents will be given advance notification of the exam entrance fee and date when this payment is required.

Code of Conduct

Dancers should conduct themselves in an appropriate manner and treat others with kindness and respect. Older students act as role models for the younger ones.

Students and parents should respect our professional decision on class placement and teaching and we will not tolerate rude or aggressive behaviour to any staff member. If you have an issue, we request that you contact the Principal directly rather than discussing publicly.

Students have the right to be able to learn to dance in a supportive and caring environment without the fear of being bullied. Any suggestion of bullying will be investigated by the Principal and appropriate action will be taken.
Students must show good discipline and class etiquette in each lesson. Our teachers have the right to ask your child to sit out of any part of a class if they are disruptive and this interferes with other children’s learning. We reserve the right to exclude from further classes any child who is repeatedly disruptive.
Students should show a high level of commitment and attend regularly. This will aid their progress.
Students should be punctual and arrive at least five minutes in advance of the lesson’s start time.
Arriving late means missing the vital warm-up exercises and thereby increases risk of injury as well as disrupting the focus and concentration of other students.
If late arrival cannot be avoided, students should wait until the music has finished before entering the studio to join the class.
Students should arrive dressed in the correct uniform and footwear for the class. Hair must be tied back away from the face in the appropriate style for the lesson.
No jewellery is permitted for safety reasons.
No nail varnish is permitted as this detracts from presentation of arms and hands.
Students should present themselves professionally as this is part of the discipline of learning to dance.
Students and their parents should seek permission from the Principal if they wish to attend classes at another dance school or audition for Associates, performances and intensive courses.

We do not accept any responsibility for items damaged, lost or stolen which are brought to or left at any of our premises.

Student Safety
Illness and Injury

We reserve the right to not teach or send home a child who appears to be ill or unfit to participate in the class.

Alta Academy of Dance and its employees are not responsible for and shall have no liability for personal injury or illness save for any caused by their negligence. By enrolling your child, you are certifying they are in good health and capable of participating in the classes for which they are enrolled.
We are not responsible for any injuries sustained prior to the beginning of class.

Our lessons follow safe dance practice principles. In the event a student has an injury we advise they seek the advice of a medical practitioner.
Students must be seen into and collected at the start and end of each lesson for their safety. If your child is old enough to make their own way home, the Principal will need written consent.

Safeguarding

We endeavour to ensure your child is dancing in a safe and comfortable environment and take safeguarding extremely seriously. The Principal and other teachers undergo regular safeguarding training.

All Alta Academy of Dance teachers are qualified, hold current and up to date DBS checks and are fully insured.
In dance, it can be necessary to correct a child’s posture, placement of limbs or stance. Alta Academy of Dance teachers will always use touch in a professional and appropriate manner. By giving permission for your child to attend Alta Academy of Dance you are agreeing to the use of physical contact by way of correction during classes and only when deemed necessary by the teacher. We use demonstration, imagery and visualisation as much as possible.

If any student has an issue with physical correction, please speak to the teacher / Principal in advance and adjustments will be made.

Teachers will inform the dancer that they intend to physically correct them before doing so. Touch will be with a flat hand that is direct and only when necessary.
View our detailed Safeguarding Policy by clicking on the link below.
Alta Academy of Dance Child Protection and Safeguarding Policy

Photos & Videos

From time to time we may take photos or videos for our social media platforms, posters etc, as well as to aid training and assist with choreography. No student will be named and any videos taken to aid training in class will be deleted once shown.

By enrolling into Alta Academy of Dance, you agree that you / your child will be included in group photos and videos such as dance shows and public performances and exams. These may appear in the public domain.
On enrolment, parents and students are asked for their consent allowing the taking of official school photos and / or video images for publicity and marketing purposes. We will only use photographs of students where consent has been given.
No one is permitted to take unauthorised photographs, films or videos at any Alta Academy of Dance venue or event.
If parents / carers wish to photograph or video their child in watching classes, they should seek permission in advance if the footage includes other students and they intend to share this material publicly. Alta Academy of Dance is not responsible for obtaining permission for these posts but will take disciplinary action against parents / guardians found to be violating this policy.
If media requests are made to the Principal we will require a media consent form to be signed before approval is granted and if the media wish to have a student’s full name, written parental consent will be required.
If parents are approached by the media or photographers, this must be referred to the Principal.

GDPR, Data & Privacy

All the information provided by you will be held in the strictest confidence and kept securely.
Only relevant information will be passed to class teachers as necessary, for example, relevant medical details.
We will hold your data for the period of time required in accordance with UK data laws and legislation.
We will never sell data to third parties.
We use a digital business administration system run by Membermeister for our registers, invoices and general communication.
With your consent, relevant data will be provided to organisations such as the Royal Academy of Dance for examination registration purposes.
You can contact us at any time to request details of the data we hold about you and your child and view details of our GDPR, Data storage and Privacy Policy.
Alta Academy of Dance GDPR & Privacy Policy

COVID-19

Our COVID-19 policy can be view by clicking
Alta Academy of Dance COVID-19 Policy.

Complaints

If you have any concerns about any aspect of Alta Academy of Dance, please contact the Principal as soon as possible.

Each complaint will be taken seriously and action will be taken to resolve it.

Each complaint will be dealt with promptly and politely either via email, telephone or conversation.